Privacy Policy

1. Introduction

Bondwright ("we", "us", "our") is an educational services organisation based at 73 Thanon Loi Kroh, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand. We offer family communication education sessions and household organisation tools.

This policy explains how we collect, use, and protect personal information belonging to people who use our website or register for our services. It also describes your rights under Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

We may collect the following personal data when you submit a contact form, register for a session, or correspond with us:

• Full name
• Email address
• Phone number (if provided)
• Brief message or enquiry text
• Session attendance records

We also collect non-personal technical data through website cookies, including pages visited and approximate location. See our Cookie Policy for details.

Legal basis for processing: We process your data on the basis of your consent (when you submit a form or accept cookies) and on the basis of legitimate interest (to manage bookings and respond to enquiries). We do not process data on the basis of contract unless you have paid for a service.

Retention: Enquiry records are kept for up to 24 months. Session attendance records are kept for up to 36 months for administrative purposes. Cookie data follows the durations described in the Cookie Policy.

3. How We Use Your Data

Your personal data is used only for the following purposes:

• Responding to enquiries and booking requests
• Confirming session registrations and sending session details
• Following up on records tools orientation appointments
• Maintaining accurate attendance records
• Improving our website and session content based on aggregate usage data

We do not use your data for direct marketing unless you have specifically requested to be informed about future sessions. We do not sell, rent, or trade personal data with any third party for commercial purposes.

4. Data Sharing

Bondwright does not share your personal data with third parties except in the following limited circumstances:

• Service providers who assist with website hosting or email delivery, operating under data processing agreements
• When required by Thai law or a lawful order from a competent authority

Any third-party service providers we use are required to keep your data confidential and to use it only for the purpose for which it was shared.

5. Data Protection Measures

We take reasonable steps to protect personal data from loss, misuse, and unauthorised access. These steps include:

• Secure server hosting with TLS encryption for data in transit
• Access controls limiting which team members can view registration records
• Regular review of who has access to personal data

If a data breach occurs that is likely to affect your rights or freedoms, we will notify the relevant supervisory authority and, where required, affected individuals within the timeframes specified by the PDPA.

6. Cookies

Our website uses cookies to maintain basic functionality and to collect aggregate usage statistics. You can manage cookie preferences through our cookie consent banner or through your browser settings. For a full description of the cookies we use, see our Cookie Policy.

7. Your Rights

Under Thailand's PDPA, you have the following rights regarding your personal data held by Bondwright:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate information.
• Right to erasure: You may ask us to delete your data where there is no lawful reason for us to continue holding it.
• Right to data portability: Where technically feasible, you may request your data in a machine-readable format.
• Right to object: You may object to our processing of your data where we rely on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
• Right to lodge a complaint: You may lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children and Minors

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

10. Policy Updates

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top. Continued use of our website or services after a change constitutes acceptance of the updated policy. Significant changes will be noted clearly on this page.

11. Contact

For any privacy-related questions, data access requests, or concerns, please reach us at:

• Email: [email protected]
• Post: Bondwright, 73 Thanon Loi Kroh, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand